How do I return an item?

Refund/Return Policy:

  • We will accept returns of new, undamaged items within 30 days of the purchase date on your invoice. (Items must be in original, unopened packaging.)
  • Digital products are not refundable.
  • Shipping costs are not refundable.
  • A 15% inspection and restocking fee will be deducted from the refund.
  • Please contact us at for a return authorization code and return shipment address before shipping your return.
    • Write the code and the reason for your return on your original invoice.
    • Pack the products carefully; damaged item values will also be deducted from the refund.

    Problems with an order:

    If you did not receive what you ordered, please contact us at Problems with an order need to be addressed and resolved within 14 days of purchase.

    If your order arrived damaged,  please follow the instructions on your packing slip to file a claim with the shipper.

    A+ Publishing LLC