How do I return an item?

Refund/Return Policy:

  • We will accept returns of new, undamaged items within 30 days of the purchase date on your invoice. (Items must be in original, unopened packaging.)
  • Digital products are not refundable.
  • Shipping costs are not refundable.
  • A 15% inspection and restocking fee will be deducted from the refund.
  • Please contact us at [email protected] for a return authorization code and return shipment address before shipping your return.
    • Write the code and the reason for your return on your original invoice.
    • Pack the products carefully; damaged item values will also be deducted from the refund.

    Problems with an order:

    If you did not receive what you ordered, please contact us at [email protected]. Problems with an order need to be addressed and resolved within 14 days of purchase.

    If your order arrived damaged,  please follow the instructions on your packing slip to file a claim with the shipper.

    A+ Publishing LLC

    [email protected]